Shipping
Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Estimated shipping times
- North America : 3 - 8 business days
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment Options
Returns & Exchanges
I gladly accept returns and exchanges
Just contact me within: 3 days of delivery
Ship items back to me within: 21 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Privacy policy
Protecting your privacy is my priority. Personal information provided, including your name, billing address, shipping address, payment information, email and phone number, will be held in strict confidence and only used to complete transactions. This information is not shared with a third party. And, will not be stored for longer than necessary, taking in to account maintaining tax records.
Frequently Asked Questions
Care instructions
Precious metals tarnish. For best results after use place jewelry in a sealed bag. For sterling silver you can use commercial silver polish and follow directions. However, oxidized silver should not be polished as it will change the black tones and de-color.
Gold plated sterling silver or gold plated brass cannot be polished. It is best to store and seal them in a fabric or plastic bag after use. If necessary you may wipe with a soft damp cloth.
It is best not to shower or swim with jewelry.